Cashing out at Chanze takes two stages. The casino's finance team reviews your request, then your payment provider moves the money. Every Chanze withdrawal runs on both clocks, and you control the first one. Verify your account before you request a win, and an e-wallet or crypto payout reaches you within a day or two. Skip verification and the request sits in pending until you upload your documents.
Budget up to 24 hours for the review, then add the transfer time for your method. PayPal and crypto land at the quick end, with debit cards and bank transfers at the slow end. A request sent on Friday evening often waits until Monday for review, so the same £200 can arrive in four hours or in four days depending on when you press the button.
Your first cash-out takes longest because Chanze checks your identity before releasing money. Later requests skip that step and move faster.
The Chanze withdrawal time for each method, counted from the moment the finance team approves your request:
| Method | Minimum | Arrival after approval | Good to know |
| PayPal | £20 | Within 24 hours | Your PayPal name must match your Chanze account |
| Bitcoin, Litecoin, Ethereum | £20 equivalent | 1 to 3 hours | Network fees and exchange rates move the final £ amount |
| Visa or Mastercard debit | £20 | 1 to 3 business days | Money returns to the card you deposited with |
| Bank transfer (Faster Payments / Open Banking) | £50 | 1 to 3 business days | Weekend requests wait for Monday review |
| Pay by Phone / Boku | Not available | Not available | Deposits only, so you need a second method to cash out |
Limits and minimums change, so open the cashier and read the figures there before you plan around them. Credit cards do not work for gambling in the UK, so a Visa or Mastercard debit card is the only card route.
You can follow the request through the cashier from start to finish:
Pending is the stage where most delays happen. A request that sits there for more than 24 hours on a weekday usually points to a missing document, so message live chat instead of waiting another day.
Chanze asks for photo ID, such as a passport or UK driving licence, and proof of address dated within the last three months. A council tax bill or bank statement works. You may also need to show you own the card or wallet you deposited with. Upload everything the day you register, because reviewers work through documents in the order they arrive and a blurry photo sends you to the back of the queue.
Name and address must match your registration word for word. If you signed up as "Jon" and your passport says "Jonathan", expect a rejection and a two-day delay.
Wagering decides whether your withdrawal moves at all. A 40x requirement on a £20 bonus means you wager £800 before the bonus winnings become withdrawable. Many casinos cancel the bonus and its winnings if you request a payout midway. Read the terms on the bonus page before you opt in.
Some casinos let you reverse a pending withdrawal and play the money again. Leave that button alone. Every reversed payout is money you had already won and chose to gamble away. If you struggle to stop, GamStop blocks you from every UKGC-licensed site, and BeGambleAware offers free support on 0808 8020 133. Check the licence details in the Chanze footer before you deposit, because GamStop covers only UKGC-licensed operators.